New User?

It's easy to get started with My CS-LinkTM.

Online Bill Payment

View and Pay Bills

Sign in to My CS-Link pay your bill and view your billing history.

Pay as a Guest

In a hurry? Make a one-time payment without logging in.

If your physician does not provide an online bill pay option, you may receive separate statements via mail for physician fees not payable online. For support, please see our Billing and Insurance page.

Your Health on the Go

My CS-Link mobile app is available for Apple® and Android™ devices. 

(My CS-Link) icon
(My CS-Link) icon
Frequently Asked Questions
Enrollment and Login

No. An account can be created only at your request. Cedars-Sinai does not require anyone to sign up for My CS-Link, a free service offered to our patients.

Ask your doctor's office for a My CS-Link activation email. In the email, click the activation link and follow the on-screen instructions.

Or the next time you visit your doctor’s office:

  • Ask for the After Visit Summary, which will include a one-time-use access code for your account
  • Visit mycslink.org
  • Click New User Signup
  • Select I have an access code
  • Follow the on-screen instructions

You can also get your own access code without visiting your doctor’s office:

  • Visit mycslink.org
  • Click I need access for myself
  • Complete the My CS-Link sign-up form. If the information you provide matches our records and your identity is verified with our third-party verification system, you will be able to create an account.

Please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m. A new activation code can be issued to you if the information you provide matches our records.

If you forgot your My CS-Link ID or password, you can recover it by verifying your personal information to have your ID or password reset link sent to the email address on file. Click Forgot My CS-Link ID or Forgot Password on the login screen to begin the recovery process.

If you do not have a valid email address on file, please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m.

  • Log in to My CS-Link
  • Click the Settings tab on the top menu bar.
  • Choose what to update:
    • Security Settings: change password and security question/answer
    • Notifications: change email and update email notification preferences
Your Medical Record

Your laboratory test results are automatically released to your My CS-Link account 1-10 days after your hospital discharge or after your tests are complete. If you have multiple test results, you may receive them separately, as some tests take longer than others to complete. You may see the results before your doctor has reviewed them or discussed them with you. 

Test results of a sensitive nature or those restricted by California law are not automatically posted to My CS-Link. 

Please contact your doctor to discuss your results. Your doctor can often manually release results to My CS-Link if the results are not automatically posted. You can also contact our Health Information Department at 310-423-2259 to receive your results.

Please ask your doctor at your next visit or contact your doctor's office about the incorrect information. You can also submit a Request to Amend Protected Health Information.

My CS-Link displays health reminders based on the information in your Cedars-Sinai medical record and may not reflect care provided outside of Cedars-Sinai’s system. If you have questions about the health reminders displayed on My CS-Link, please contact your doctor.

My CS-Link technical support cannot add or remove health reminders or change any clinical information.

You can download and send your records to a clinician, or you can grant one-time, limited access to your My CS-Link information.

To download and send your records:

  • Log in to My CS-Link.
  • Click the Health tab in the top menu bar, then Download My Record.
  • Click Visit Records.
  • Choose a single visit, multiple visits or a health summary.
  • Choose to download or send your records.
    • Click Download to generate a package containing a PDF and data. You can encrypt your download with a password.
    • Click Send to transmit the data by secure email.
    • Be aware that not all clinicians participate in My CS-Link.

To grant one-time limited access to your My CS-Link information:

  • Log in to My CS-Link.
  • Click the Health tab in the top menu bar, then Share My Record.
  • Enter the name of the person who will access your records.
  • A one-time share code will be generated, which must be used within 5 minutes. The code, along with your date of birth, needs to be entered by the person accessing your record at ShareEverywhere.com.
  • The person accessing your record will now be able to see select My CS-Link information on ShareEverywhere.com until they log out of the session. Once logged out, that person cannot view your information unless a new share code is generated.

Please note that records downloaded, sent or shared reflect the information that you can see on My CS-Link and do not contain your complete medical record.

You can submit a request for medical information on My CS-Link and download your records as a PDF file to keep or to share with other clinicians or family members.

  • Log in to My CS-Link.
  • Click the Health tab in the top menu bar, then Download My Record.
  • Click Requested Records.
  • Click Send us a customer service request.
  • Fill out the Request for Health Records form.
  • We will generate a PDF file that will appear in Requested Records.

Once your health record is available in My CS-Link, you will be notified via email. You can also contact our Health Information Department outside of My CS-Link. Learn more about accessing your medical records.

Upcoming Tests and Procedures displays certain tests and procedures that have been ordered. Some tests and procedures, including surgeries, may not be included in this list. Please contact your doctor with any questions.

  • Log in to My CS-Link
  • Click the Settings tab on the top menu bar.
  • Click Update Patient Information.
  • Make your updates and click Submit Changes.

You can request/schedule an appointment with My CS-Link as well as view upcoming appointments and details on past visits.

With My CS-Link, you can review, learn more, and request renewals.

Family and Proxy Access

Yes. To help patients and their care partners manage their healthcare needs, proxy access allows a patient's designated representative ("proxy") to have access to the patient's medical information through the proxy's My CS-Link account.

If you are a parent or care partner of a Cedars-Sinai patient and you would like to gain access to the patient’s medical information via My CS-Link, please complete one of the forms below and take it to the patient’s next doctor visit.

Under the Settings tab, click Access Settings. To revoke someone else's proxy access to your record, select the user under Who Can View My Record and click Revoke.

Almost all the information you can see in your My CS-Link account is viewable by your proxy.    

In most cases, no. However, when initiating a message with a clinician, you can specify whether your proxies should be able to see the message. Clinicians can also choose whether a message they send is viewable by your proxies.

Yes. If you have proxy access for a family member, you can send messages to the family member's doctors. When you use the message feature, you should see the family member's name in parentheses and see their doctors who can be messaged on My CS-Link.

Messaging

The recipient list is automatically generated based on the details in your medical record. A provider may not appear in your recipients list for the following reasons:

  • The provider does not have access to My CS-Link or has opted out of My CS-Link messaging
  • You have not had a recent visit or communication with the provider and do not have an upcoming appointment

If you cannot message your doctor, please call the doctor's office. My CS-Link technical support cannot add or remove recipients.

Most offices try to respond within 2-3 business days. If you need an immediate response, call your doctor's office. For emergencies that require immediate attention, call 911.

  • You can attach up to 4 files.
  • The allowed file types are BMP, JPEG, JPG, PDF, PNG, TIF, TIFF, 3GP, 3GPP, AVI, MOV, MP4, MPEG, MPG, WMV.
  • The maximum file size is 3.91 MB for images, PDFs and videos.
  • Attachments become part of your permanent medical record.

You may not be able request renewals if:

  • The prescribing provider does not have access to My CS-Link or has opted out of My CS-Link.
  • The medication was prescribed with refills. Please check with the pharmacy if you have refills remaining on your medication. My CS-Link may not accurately reflect the number of refills remaining on your medication if the prescription was dispensed by a non-Cedars-Sinai pharmacy.

If you cannot request medication renewals on My CS-Link, please call your doctor's office.

Mobile App

Yes. A free mobile application is available for Apple devices on the App Store and for Android devices on the Google Play store. Search for “Cedars-Sinai” or click a link below.

Apple

Android

Many of the features of the website are available on the mobile app. You can message your doctor, view your results, make appointments, pay bills and more.

Doctor's Notes

Doctor's Notes is a tool offered via My CS-Link that allows patients to view their doctor’s detailed notes after each office visit.

Here's how to access your doctor’s notes:

  • Log on to My CS-Link
  • Click the Visits tab
  • Select Past and Future Visits
  • Select the appointment date
  • Click the Doctor’s Notes tab

Your notes will not be viewable on My CS-Link if:

  • Your doctor is not participating in this program
  • Your doctor hasn’t closed the appointment
  • Your doctor chose to hide the note
  • You had an inpatient or unscheduled visit (e.g., a telephone visit)
  • Your notes were marked as sensitive; currently this applies to notes surrounding transplants
  • Your notes were written by a doctor whose specialty is psychiatry or psychology
  • Your notes were written within an outpatient department that specializes in psychiatry or psychology
  • You are younger than 18

No. Only the person whose healthcare is being documented has access to Doctor's Notes.

Sync Wearable Device Data with My CS-Link

Cedars-Sinai (through My CS-Link) and other participating health systems might be able to exchange your health information to ensure that your records are available to your clinicians regardless of where care was provided. This can provide a centralized area to interact with your health records from multiple organizations.

To enable this functionality, Cedars-Sinai and another health system must first identify matching medical records. If there is a match, you can connect your records for the available organizations under the Settings tab in the External Health Accounts feature.

  • Log into your My CS-Link account
  • Click Settings
  • Click Linked Apps and Devices
  • To revoke access for an app or service, click Remove access. To revoke access for a device, click Unlink.

Yes. Your personal health devices can connect with My CS-Link to upload information. Compatible devices include:

  • Withings devices that track weight, blood pressure and pulse
  • Fitbit devices that track steps and weight
  • Any Apple Health-compatible devices that track weight, blood pressure, steps, pulse, glucose, body mass index (BMI) or oxygen levels
  • Any Google Fit-compatible devices that track weight, blood pressure, steps, pulse, glucose, BMI or oxygen levels

Setup:

To connect your device from the My CS-Link website:

  • Log into your My CS-Link account.
  • Click the Health tab.
  • Click Track My Health.
  • Click Manage Devices.
  • Connect your wearable devices on the Health Tracker Accounts page. You can select from Fitbit, Withings or Google Fit.

To connect Apple’s Health app with the My CS-Link mobile app:

  • Ensure that your health device’s app syncs to the Apple Health app.
  • Log in to the My CS-Link app.
  • Tap the Track My Health icon.
  • Select Connect to Health.
  • Choose the types of data that you want to sync with My CS-Link.

To connect Google’s Fit app with the My CS-Link mobile app:

  • Ensure that your health device’s app syncs to the Google Fit app.
  • Log in to the My CS-Link app.
  • Tap the Track My Health icon.
  • Select Connect to Google Fit.
  • Choose the types of data that you want to sync with My CS-Link.

Once you connect your devices, data will automatically sync with My CS-Link at regular intervals. If you are using Apple Health or Google Fit on your mobile device, ensure that background app refresh is enabled for the My CS-Link app.

Your doctor's office will have access to information uploaded to My CS-Link from your personal health devices but may not routinely monitor it. Please contact your doctor if you would like to discuss information from one of your connected devices.

View My Health Record in Apple Health

Each app pulls in different types of data:

  • If you are using My CS-Link within the Cedars-Sinai app, only wearable device data is pulled into Track My Health within My CS-Link.
  • If you are using the Apple Health app, clinical data in your electronic health records at participating health networks and hospitals are added—after account verification—into Health Records and automatically updated.

Demographics, allergies, immunizations, lab results, medications, problems, procedures and vital signs.

Go to your Apple Health app and click "Health Records."

  1. Click "Get Started."
  2. In the search box, type "Cedars-Sinai."
  3. In the results, select "Cedars-Sinai Medical Center."
  4. On the next screen, you will see a section titled "Available to Connect." Select "Cedars-Sinai Health System."
  5. You will be required to Input your My CS-Link ID and password.
  6. Review access terms before allowing access, then select "Allow Access" at the bottom of the screen.
  7. You will see a screen that says, "Account Added." Click "Done."
  8. Your My CS-Link data should now be available under Health Records in your Apple Health app.
Technical

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal IDs and personal passwords. My CS-Link uses the latest technology to automatically encrypt your session, and all messaging takes place while you are securely logged on to our website.

The Cedars-Sinai website has our privacy policy

To keep your health information secure, My CS-Link will automatically log out after 20 minutes of inactivity. Any unsent message text will not be saved if My CS-Link is logged out.

All you need is access to a computer or smart mobile device, an email account and an internet connection.

If you have questions about My CS-Link, please call Patient Services at 800-700-6424. For technical support, call 855-427-5465. For medical emergencies, call 911.